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| | Home / Policies | | Policies | A NOTE ON SHIPPING: WE DO NOT USE SHIPPING AS A MEANS OF REVENUE. ALL COSTS ARE THE ABSOLUTE BARE-MINIMUM AS PER RATES DETERMINED BY THE USPS.
If you have a special situation that requires our attention as per shipping dates, please contact President@drumglovemusic.com
Shipping Time: All Orders are Shipped Between 1-10 Business Days. However, We Do Our Best to Expedite All Orders Within 2 Business Days.
PRIVACY-
Lento Percussion LLC,respects your privacy. We shall not share any information related to your visit on our Web-Site with anyone, and shall only be used to contact customers pertaining to their order(S) or as it relates to any "Special Product Offerings."
EXCHANGES, RETURNS and REFUNDS
PLEASE NOTE THAT ANY ORDER RETURNED FOR EXCHANGE/REFUND, MUST BE SENT WITH A TRACKING # FROM THE USPS, OR OTHER DELIVERY SYSTEM YOU CHOOSE. Orders that Cannot be tracked and are lost in return transit, will be the responsibility of the buyer.
RETURNS-
ALL RETURNS ARE SUBJECT TO A %20 RE-STOCKING FEE.
If for any reason you are not satisfied with our product, please return your order for a refund.
Please note that all requests for a refund, shall only be authorized if any/all pairs of gloves are
returned in "absolute perfect condition.
We are of the position that any/all returns etc..., must be in "mint condition," as we shall never
re- sell
"Our Gloves" if the product appears to have been used beyond that of trying it on for comfortability
and
size requirements. WE UNDERSTAND THAT YOU NEED TO "GET A FEEL" FOR THE GLOVES,
SO GO AHEAD AND TRY THEM,JUST BE RESPONSIBLE. WE APPRECIATE YOUR BUSINESS. THANKS MUCH !
Customers are responsible for shipping costs as
per returns, unless the merchandise Is Deemed damaged
by Lento Percussion LLC.
Note: All requests for Credits/Exchanges or Refunds, are to be done within 5 days from the date of anticipated arrival, Which is done Easily via our Customer E-mail shipping notification system. Please refer to shipping methods for this information.
All decisions of the above noted "Policies," shall remain the final and exclusive
right of Lento Percussion, LLC.
Liability- Lento Percussion LLC, shall not be responsible for any loss or injury to the person or property of an individual using our product, regardless if said injury or loss is based on the product being defective or from our unsuspecting negligence.
Lento Percussion,LLC |
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